Square Enix

Spreading happiness across the globe by providing unforgettable experiences.

My Role: Accessibility Manager

The Team: Me & Digital Platforms (DP)

The challenge: To onboard and upskill a team of directors, designers, developers, project managers, and QA in inclusive and accessible design and development best practices, while also navigating oversight from a non-participating team in Japan.

My role & approach: I collaborated with the digital platform team to onboard directors and held regular meetings to check on progress and address barriers. I created a strategic roadmap based on discussions to understand their workflow from concept to launch. I advocated for incorporating user testing and partnered with the Digital Experience Manager to bring in a vendor. This partnership secured me a seat at the table early in the process to provide feedback on new components. I worked with designers to create accessible designs and collaborated with developers to build accessible and reusable components. I also QAed builds and tested them with various assistive technologies.

The impact: Partnering with Digital Platform (DP) directors and leads brought teams into the creative process early. This collaboration enabled meaningful conversations that upskilled each team, allowing them to build more accessible components and designs. The teams began to consider a wider variety of users, including those previously overlooked. My involvement encouraged them to think inclusively from the start, leading to more innovative and user-friendly solutions. This proactive approach fostered a culture of accessibility and inclusivity and significantly enhanced the overall user experience.